Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using WhyTrace Plus ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

WhyTrace Plus provides AI-powered workplace safety management tools, including root cause analysis, incident reporting, regulatory compliance search, and analytics dashboards.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to misuse the Service. This includes but is not limited to: attempting to gain unauthorized access, interfering with the Service's operation, or using the Service for any unlawful purpose.

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your data and maintaining transparency about how it is used.

6. Payment Terms

Paid plans are billed in advance on a monthly or annual basis. You may cancel at any time, and cancellation will take effect at the end of the current billing period.

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or in-app notification.

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